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Discussion Starter · #1 ·
Anyone else experience their app stores or marketplaces opening whenever you load a page? Nice to see you have these Game of War and Candy Crush ads everywhere, but when I visit this site on my iPad or mobile phone it immediately directs me to my App Store for that particular game, no I'm not using tapa talk - I can be writing a reply or checking my PMs and all of a sudden it's in the App Store.
I know 100% I'm not touching the ads.
If this cannot be fixed, I will no longer visit this forum - I'm fine with ads (don't even look at em) but when it's forcing me into my App Store to download these games, I'm not happy.
I've seen these happen on other forums and I'm pretty sure it was one of the sister forums - and this has been a recent issue to these sites.
I've recommended and guided people to visit this local forum and have personal friends on here, but I'd happily guide anyone else away if these ad redirections continue.
 

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Ya I noticed that last night when I was trying to scroll down the page on my phone. :confused: What a pain!!! Like you, I know I didn't touch the add.
 

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Hi Everyone,

Helena here, I'm one of the support reps.

If this is happening to you I need a few things to help out.

1. a screen shot
2. what phone you are browsing with
3. are you on the app or browser, if browser, what browser

Thanks
HB
 

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Discussion Starter · #7 ·
Hi Everyone,

Helena here, I'm one of the support reps.

If this is happening to you I need a few things to help out.

1. a screen shot
2. what phone you are browsing with
3. are you on the app or browser, if browser, what browser

Thanks
HB
Hello Helena,

1. What would you like? I just got redirected coming here, so I attached the pic of the App Store. No Clash of Clans for me :mad:

2. iPhone and iPad.

3. Browser, safari.

I can't stand these redirections, it's beyond a annoying.

Thank you.
 

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Hello Helena,

1. What would you like? I just got redirected coming here, so I attached the pic of the App Store. No Clash of Clans for me :mad:

2. iPhone and iPad.

3. Browser, safari.

I can't stand these redirections, it's beyond a annoying.

Thank you.
Basically the screen shot will tell me what may need blocking.

The issue has been internet wide, if you google the issue you can see all the threads on it. It an ad network that has someone injecting bad code that causes the redirect, so now its a matter of finding that needle in a hey stack. But we have been successful in blocking them, so as long as we get screen shots we can keep up with blocking.

It does take about 24h for the changes to take affect, but I will keep you all posted when I get news about the blocks.

Sorry about this. I am beyond annoyed by this :( So I want it fixed just as much as you do.

Helena
 

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Discussion Starter · #12 ·
This is ridiculous, it was mild yesterday, but has been more frequent today and last night. It has happened 10 times in the last minute, twice during login.
I don't understand how you advertise the games on this site, but can't stop it, how about you stop advertising them if they're causing this?
This is one of the only sites doing this, how about actually stopping it this time?
See I understand why you acquired this site, but to be barraged by negative feedback and then allow such advertisements is quite hilarious.
Giving this site one more week.
 

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Discussion Starter · #13 ·
On my iPad&iPhone they redirect you to app store, almost every time the site refreshes - using safari. And the games are being advertised on the same damn page.
On my android, there are pop ups for virus scans - which are being advertised on the same page as well. And redirects to the app market as well, but less frequently.
I would like an honsst answer if not a fix.
 

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Hunh?
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I just started getting redirects "Clash of the Clans" by Supercell on Apple App Store.

I can't get that app request off the main screen w/o having to download on the new iOS.
 

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I really hope they get this fixed... advertising people right off the forum is not great advertising.. lol

It should get updated tomorrow, hopefully they can get it worked out. :S
 

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Discussion Starter · #18 ·
I really hope they get this fixed... advertising people right off the forum is not great advertising.. lol

It should get updated tomorrow, hopefully they can get it worked out. :S
I completely agree!
seems they probably don't work Mondays, its still getting worst and worst. seems the only way to use this site is my laptop or desktop which im away from a lot.
 

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On my BlackBerry (OS6), I haven't been able to get past the main page as it just reverts to my "Go To" page for the past month or so. I thought it was due to the many failed attempts of defying gravity and due to be replaced due to other issues.

Long story short, it's back to normal after the last drop and still cannot get past the main page on GTAA. I can surf of RC and other sites but not this one.

Surfing on the iPad last night was frustrating...same App Store redirect. On PC no problems w/AdBlocks add-on in FireFox
 

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I'm sorry this issue keeps on continuing. We have blocked some Ad networks last Friday to see if that would resolve the issue but it appears that it is not the case.

If you're having the issue please let us know the following:

What device you're using:
Are you using the app or a mobile browser (be specific):
Is there a section of the forum where the redirect occurs often?:
What game or ad does it redirect to?:

This will help us investigate the issue.

Thanks you : )


~ dm, community support
 
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